Terms & Conditions

PLAYBOOKO Terms and Conditions of Service

Last Revised: January 17, 2026

1. General

Welcome to Playbooko. These Terms and Conditions of Service (“Terms”) govern your access to and use of Playbooko’s websites, mobile applications, browser extensions, and related services (collectively, the “Service”).

The Service is operated by PLAYBOOKO, LLC (“Playbooko,” “we,” “us,” or “our”). By accessing or using any part of the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Service.

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION:

These Terms contain a mandatory arbitration agreement and class action waiver that affect your legal rights. Please review Section 18 (Dispute Resolution & Arbitration) carefully.

2. Changes to These Terms

We may amend these Terms from time to time. When we do, we will update the “Last Revised” date above and may provide additional notice within the Service. Unless otherwise required by law, changes become effective when posted, and your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

3. Description of the Service

Playbooko provides educational experiences and tools related to American football, including lessons, drills, quizzes, progress tracking, coaching or team features, and related content. We may add, remove, or modify features at any time, and we do not guarantee that any specific feature will always be available.

4. Eligibility (13+ Only)

The Service is intended for users 13 years of age and older.

By using the Service, you represent that:

  • You are at least 13 years old; and
  • If you are under the age of majority where you live, you have your parent or legal guardian’s permission to use the Service.

We do not knowingly collect personal information from children under 13. If we learn that a user is under 13, we may suspend or delete the account and associated data.

5. Account Registration and Security

You may need an account to access certain features. You agree to:

  • Provide accurate, current, and complete information;
  • Maintain and promptly update your information;
  • Keep your login credentials secure; and
  • Be responsible for all activity that occurs under your account.

You may not share your account in a way that violates these Terms or applicable law. We may suspend or terminate accounts that we believe are compromised or misused.

6. Acceptable Use

You agree not to misuse the Service. For example, you will not:

  • Break the law or encourage illegal activity;
  • Harass, threaten, or abuse others;
  • Post or upload content that is unlawful, infringing, or violates others’ rights (including copyright, trademark, privacy, or publicity rights);
  • Attempt to access other users’ accounts or data;
  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service (except where allowed by law);
  • Interfere with the Service’s operation (e.g., malware, scraping, automated abuse, denial-of-service attacks);
  • Use bots or automated means to access the Service in a way that burdens or harms it;
  • Use the Service to build a competing product, except as permitted by applicable law.

We may investigate and take action (including removing content, limiting features, or terminating accounts) if we believe you violated these Terms.

7. User Content and License to Playbooko

7.1 Your Content

The Service may allow you to create, upload, submit, or share content such as play drawings, diagrams, notes, text, images, audio, video, feedback, or other materials (“User Content”).

You retain ownership of your User Content as between you and Playbooko.

7.2 License You Grant Us

To operate, improve, and market the Service, you grant Playbooko a perpetual, worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to:

  • Host, store, reproduce, process, modify (for formatting and compatibility), display, distribute, and create derivative works of your User Content;
  • Use your User Content to provide, maintain, improve, and develop the Service (including new features, analytics, and product improvements);
  • Use your User Content for marketing and promotional purposes related to Playbooko (for example, showcasing example play drawings or anonymized highlights), provided that we will not publicly post your private User Content in a way that identifies you without your permission.

You understand that this license is needed for the Service to function (for example, saving your diagrams, syncing across devices, displaying progress, and generating insights).

7.3 Your Responsibilities for User Content

You represent and warrant that:

  • You own or have the necessary rights to submit your User Content; and
  • Your User Content does not violate law or infringe the rights of any third party.

We are not responsible for User Content posted by you or others.

8. Feedback

If you send feedback, ideas, or suggestions (“Feedback”), you grant us the right to use it without restriction or compensation.

9. Educational Disclaimer

Playbooko provides educational content and tools. We do not guarantee any athletic, recruiting, coaching, competitive, or performance outcomes. You are responsible for how you apply what you learn, and you assume the risks associated with physical activity if you participate in sports.

10. Subscriptions, Virtual Items, and Purchases

10.1 Subscriptions

The Service may offer paid subscriptions (including auto-renewing subscriptions). Subscription details, pricing, and features will be described at the point of purchase.

  • App Store purchases: If you subscribe through Apple’s App Store or Google Play, those stores handle billing, renewals, and many refund requests under their terms.
  • Web purchases: If you subscribe or purchase via the website, payments may be processed by Stripe.

10.2 Automatic Renewal

If you purchase an auto-renewing subscription, it will renew unless you cancel before the renewal date. Cancellation instructions are available through the platform where you subscribed (App Store/Google Play) or within your account settings if purchased on web (if available).

10.3 Virtual Items

We may offer “virtual items” (including virtual currency, boosts, or unlocks) for use within the Service (“Virtual Items”). Virtual Items are:

  • Licensed, not sold;
  • Non-transferable;
  • Have no cash value; and
  • May be modified or discontinued at any time.

10.4 Fees and Taxes

You agree to pay all applicable fees and taxes. Prices may change, but changes will not affect purchases already completed.

10.5 Refund Policy

Except where required by law:

  • All purchases are nonrefundable, including subscriptions and Virtual Items.
  • For App Store / Google Play purchases, refunds are handled by Apple or Google under their policies.
  • For web purchases, refunds (if any) are handled according to the purchase terms shown at checkout and applicable law.

11. Third-Party Services and Links

The Service may integrate or link to third-party services (e.g., payment processors, analytics providers, app stores). We do not control these third parties and are not responsible for their content, policies, or practices. Your use of third-party services is subject to their terms and policies.

12. Intellectual Property

12.1 Our Content

The Service and its content (excluding User Content), including software, designs, text, graphics, logos, interfaces, and trademarks (“Playbooko Content”), are owned by Playbooko or our licensors and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from Playbooko Content except as expressly permitted by these Terms.

12.2 Trademarks

“Playbooko” and associated logos are trademarks of PLAYBOOKO, LLC. You may not use them without our prior written permission.

13. App Store Terms (Apple / Google)

If you download our app from Apple’s App Store, Apple is not a party to these Terms, and Apple has no responsibility for the Service. You acknowledge Apple is a third-party beneficiary of these Terms related to your app usage. Similar provisions apply for Google Play where required by their terms.

14. Termination

We may suspend or terminate your access to the Service at any time if we believe you violated these Terms, created risk, or used the Service unlawfully.

You may stop using the Service at any time. You may also delete your account where the Service provides that option.

Upon termination, Sections that by their nature should survive will survive, including (without limitation): User Content license, intellectual property provisions, disclaimers, limitation of liability, indemnity, and dispute resolution.

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Playbooko and its members, managers, employees, contractors, and agents from any claims, damages, liabilities, losses, and expenses (including attorneys’ fees) arising out of or related to:

  • Your use of the Service;
  • Your User Content;
  • Your violation of these Terms; or
  • Your violation of any rights of another.

16. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYBOOKO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT OR RESULTS WILL BE ACCURATE OR RELIABLE.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • PLAYBOOKO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES; AND
  • PLAYBOOKO’S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO PLAYBOOKO FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU PAID NOTHING).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Dispute Resolution & Arbitration (Class Action Waiver)

18.1 Informal Resolution First

Before filing a claim, you agree to contact us at team@playbooko.com with:

  • Your name and account email,
  • A description of the issue, and
  • The relief you are seeking.

You and Playbooko agree to try in good faith to resolve the dispute informally within 30 days.

18.2 Mandatory Arbitration

If we cannot resolve the dispute informally, any dispute or claim arising out of or relating to these Terms or the Service (including monetary claims) will be resolved by binding arbitration on an individual basis, except as described in Section 18.4 (Small Claims) and Section 18.5 (Injunctive Relief).

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, unless the parties agree otherwise.

18.3 Class Action Waiver

YOU AND PLAYBOOKO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

18.4 Small Claims Court

Either party may bring an individual claim in small claims court if the claim qualifies.

18.5 Injunctive Relief

Either party may seek temporary or preliminary injunctive relief in court to prevent unlawful use or infringement of intellectual property or to preserve the status quo pending arbitration.

18.6 Opt-Out (30 Days)

If you are an individual, you may opt out of this arbitration agreement by emailing team@playbooko.com within 30 days of the date you first accept these Terms. Your email must include your name, the email address used for your account, and a clear statement that you want to opt out of arbitration.

18.7 Venue for Court Proceedings

If a dispute is allowed to proceed in court (for example, small claims or injunctive relief), it will be brought in the state or federal courts located in Tennessee, and you consent to that jurisdiction and venue.

19. DMCA Copyright Policy (Notice and Takedown)

If you believe content on the Service infringes your copyright, you may send a notice to our designated agent at:

Email: team@playbooko.com

(Please include “DMCA Notice” in the subject line.)

Your notice must include:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the allegedly infringing material and enough detail for us to locate it;
  • Your contact information (address, phone, and email);
  • A statement that you have a good faith belief the use is not authorized; and
  • A statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on the owner’s behalf.

If you believe your content was removed by mistake, you may submit a counter-notice with the information required under applicable law. We may forward notices and counter-notices to the parties involved.

20. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of laws principles.

21. Miscellaneous

  • Entire Agreement: These Terms and the Privacy Policy are the entire agreement between you and Playbooko regarding the Service.
  • Severability: If any provision is found unenforceable, the remainder will remain in effect.
  • Assignment: You may not assign these Terms without our consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.
  • No Waiver: Failure to enforce a provision is not a waiver.

22. Contact

Questions about these Terms: team@playbooko.com

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